Fjordvia

Terms of Service

Last updated: 28 August 2026

These terms govern your use of Fjordvia, available at fjordvia.com. Fjordvia is operated by [LEGAL_NAME], established at [ADDRESS], registered with the Dutch Chamber of Commerce (KvK) under number [KVK], VAT identification number [VAT_ID] ("Fjordvia", "we", "us").

Questions about these terms can be sent to [EMAIL]. See also our privacy statement and cookie notice.

Part 1 — Terms for consumers

1. Acceptance of these terms

By using Fjordvia you accept these terms of service. If you do not agree with these terms, you may not use the service. Use of Fjordvia is anonymous: you do not need to create an account, and by using the service you declare that you are legally able to accept these terms.

2. Description of the service

Fjordvia generates travel itineraries using artificial intelligence (AI). Based on your preferences (destination, duration, start and end points, interests) the service composes a suggested day-by-day route, with stops, driving distances, culinary tips and accommodation suggestions.

AI-generated itineraries are suggestions, not professional travel advice.

• Generated routes, stops, and schedules are indicative. Opening hours, road closures, seasonal accessibility, ferry times and local conditions change constantly and are not checked in real time.
• No guarantee of accuracy. Fjordvia does not guarantee that routes, distances, driving times, prices, availability or other details in a generated itinerary are correct, complete or current. Always verify important details (opening hours, border documents, tolls, weather) with official sources before you travel.
• Fjordvia is not a travel agency or tour operator, does not sell transport, accommodation or other travel services, and is not a party to any booking you make with third parties.

3. Accounts and edit tokens

• Anonymous use, no login. Fjordvia does not work with accounts or passwords. You can generate and view itineraries without identifying yourself.
• Edit tokens are not accounts. When you save an itinerary you receive a unique edit token (a link or code) that grants edit access to that specific itinerary. This token is not an account: it carries no personal data, cannot be recovered by us if lost, and grants access to whoever holds it. Keep the token private if you do not want others to edit your itinerary.

4. User content

• Storage. Itineraries you generate or edit are stored on our servers so that they remain accessible via their share link. An itinerary is viewable by anyone who has the share link. Treat the share link as public: do not share it if you want to keep your trip private.
• No personal data in trip notes. Do not enter personal data of yourself or others (addresses, phone numbers, passport or booking details, health information) in trip notes or other fields of an itinerary. You are responsible for what you put in your itineraries, and anyone with the share link can read them.
• Lawful use. You may not use the service to create content that is unlawful, defamatory or infringes the rights of others.

5. Liability

Fjordvia provides the service on an "as is" and "as available" basis. To the maximum extent permitted by Dutch law:

• Fjordvia is not liable for indirect damage, consequential damage, lost profit, missed travel enjoyment, extra travel costs, fines, or damage arising from inaccuracies in generated itineraries.
• Fjordvia is not liable for the actions, services or omissions of third parties (hotels, restaurants, carriers, map and route providers) mentioned or referenced in an itinerary.
• Any liability of Fjordvia that does arise is limited to the amount, if any, you paid to Fjordvia for the service in the three months before the event giving rise to the damage — for consumer use this is in practice €0, because the consumer part of the service is free.
• Nothing in these terms limits liability for intent or deliberate recklessness (opzet of bewuste roekeloosheid) on our part, or any other liability that under mandatory law cannot be excluded.

6. Intellectual property

• Your input. You retain all rights to the preferences, notes and other content you enter into the service ("input").
• Generated output. Itineraries generated by the service are the property of Fjordvia. You receive a personal, non-exclusive, non-transferable right to use generated itineraries for your own travel purposes, including printing and sharing via the share link. Large-scale publication, resale or commercial use of generated itineraries is not permitted without our written consent.
• The Fjordvia name, wordmark, design and underlying software remain the property of [LEGAL_NAME].

7. Governing law and disputes

These terms are governed by Dutch law. Disputes between you and Fjordvia about these terms or the use of the service will be submitted to the competent court in [COURT_JURISDICTION], the Netherlands — unless mandatory law grants you the right to bring the dispute before the court in your place of residence. As a consumer within the EU/EEA you may in any case retain the protection of the mandatory consumer law of your country of residence.

8. Changes to these terms

Fjordvia may amend these terms from time to time, for example when the service changes or legislation requires it. The version published on this page always applies to new use. For material changes that affect existing saved itineraries or existing partner agreements, we will give reasonable notice (at least 30 days in advance, via the website or by e-mail to known contact addresses) before the change takes effect. Continued use of the service after that period constitutes acceptance of the amended terms.

Part 2 — Widget licence for business partners

This part applies if you embed the Fjordvia widget ("the Widget") on your own website as a business partner ("Partner"). In the event of conflict between Part 1 and Part 2 for a Partner, Part 2 prevails.

9. Licence scope

• Fjordvia grants the Partner a non-exclusive, non-transferable, revocable licence to embed the Widget on pages of the Partner's own website as agreed between the parties.
• The Widget is delivered with per-partner branding (colours, logo and/or name agreed per partner). The Partner may not modify the Widget code itself, remove or obscure its branding, or embed the Widget on websites or in contexts not agreed with Fjordvia.
• Sub-licensing, resale or making the Widget available to third parties outside the agreed embedding is not permitted.

10. Pilot tier

• The pilot tier gives the Partner 3 months of free use from the date of activation of the Widget.
• No uptime SLA applies during the pilot: availability is offered on a best-effort basis.
• During the pilot, either party can end the pilot early at any time by notifying the other party, without notice period, without reason and without compensation.

11. Paid tier

• After the pilot the Widget moves to the paid tier: €99–€149 per month, depending on the configuration agreed with the Partner. The exact monthly fee per Partner is recorded in the partner agreement or order confirmation.
• The fee is invoiced monthly in advance.
• Payment term: 30 days from the invoice date (14 days if explicitly agreed otherwise with the Partner).
• All amounts are exclusive of VAT and other government levies.

12. Data and privacy

• Processing of personal data of visitors to the Partner's website via the Widget takes place in accordance with the data processing agreement (DPA) as included in the template [docs/legal/dpa-template.md] published by Fjordvia, which forms an inseparable part of the partner agreement.
• Lead e-mail addresses are captured only with the explicit consent of the visitor concerned. Without that consent, no e-mail address or other personal data of the visitor is stored or shared with the Partner.
• Each party remains responsible for its own processing of personal data within the meaning of the GDPR; the division of roles (controller/processor) is described in the DPA.

13. Termination

• The paid tier can be terminated by either party with due observance of a notice period of 30 days, unless otherwise agreed in the partner agreement.
• Termination of the licence ends the Partner's right to embed the Widget. Fjordvia may disable the Widget after termination.
• Either party may terminate with immediate effect in the event of a serious or incurable breach of these terms, after written notice of default that has not been remedied within a reasonable period.

14. Price changes

Fjordvia may adjust the prices of the paid tier. The Partner will be notified of price changes in writing (e-mail suffices) at least 30 days in advance. If the Partner does not wish to accept a price change, it can terminate the agreement with effect from the date the new prices take effect, in accordance with the notice period of article 13.

15. Attribution

The Partner may not remove or obscure the "Powered by Fjordvia" attribution in the Widget. Removing, hiding or materially altering this attribution without written consent from Fjordvia is a breach of the licence.

16. General provisions

Part 2 is subject to the same Dutch law and the court of [COURT_JURISDICTION] as stated in article 7. Changes to these terms also apply to the partner relationship as described in article 8, including the 30-day notice of material changes.